LEON, Patrick C. De. Sustaining Total Quality Management in an ISO 9001:2008 – Certified Philippine Local Government Unit: The Case of Calapan City. Journal of Management and Development Studies, [S. l.], v. 6, p. 23–42, 2017. Disponível em: https://jmds.upou.edu.ph/index.php/journal/article/view/23. Acesso em: 17 sep. 2024.